The AI copilot inside your CRM. More accurate than a BDC, and your consultants stay in control.
Hermes Copilot helps sales consultants and sales managers stay on top of tasks by email and texts for their customers.
It reads the whole history.It writes the text and the email.It offers two times that are still ahead.It asks for the appointment.It sends pictures of the car on command.It logs the note in your CRM.It reads the whole history.
Hermes was built by a working Sales Consultant, who is using it to double his appointments and his activity level.
“In this digital stage, don’t rely on walk-ins only. Go out and bring customers in while they’re still shopping around, with efficient tools like Hermes.”
Demo: a consultant types one sentence, Hermes opens the customer in the CRM, reads the notes and texts, types a personal text, waits for the consultant's approval, then sends and logs it.
VinSolutions · Marcus BellLive demo · sample data
MBMarcus BellActive lead · 2026 Palisade Calligraphy · White Cream / GrayRep: Jordan Reyes
NOTES & HISTORY (14)
Just now · Outbound text · Hi Marcus, it's Jordan at Northgate Hyundai. The white Palisade Calligraphy with the gray…
Oct 21 · Inbound text · "Does it come in white with the gray interior? That's the one my wife wants."
Oct 21 · Outbound text · "Checking for you now, Marcus."
Oct 18 · Showroom visit · Drove a Calligraphy, black interior
Oct 18 · Note · Trade: 2019 Honda Pilot, 68k miles
Oct 15 · Lead · Palisade Calligraphy · Autoweb
TEXT MESSAGE
Hi Marcus, it's Jordan at Northgate Hyundai. The white PalisadeCalligraphy with the gray interior your wife wanted is here.Thursday at 5 PM or Saturday at 11 AM? — Jordan Reyes
Reply STOP to opt outSend
HermesToday 3435/80 texts · 12/40 emails
Work today's follow-ups
Opened Marcus Bell
Read 14 notes, texts and calls
Hook: white Calligraphy, gray interior
Typed a text in VinSolutions
Sent · next: Ana Ruiz
TEXT TO MARCUS BELL
Hi Marcus, it's Jordan at Northgate Hyundai. The white Palisade Calligraphy with the gray interior your wife wanted is here. Thursday at 5 PM or Saturday at 11 AM? — Jordan Reyes
ApproveEditSkip
Sent to Marcus Bell · logged in the CRM
One sentence from your consultant. Hermes does the rest inside the CRM, and waits for the OK.
Never says "we don't have it"·Learns how you write·Searches your website for the car·Sends photos and videos of the car on command·Runs several tasks at once·Texts first, then the email·Skips every do-not-contact·Only offers times that are still ahead·Logs every note in the CRM·Keeps CSI follow-up on schedule·Works a 20-name list without a tap·Knows a missed appointment from a booked one·Wipes its memory on command·
Never says "we don't have it"·Learns how you write·Searches your website for the car·Sends photos and videos of the car on command·Runs several tasks at once·Texts first, then the email·Skips every do-not-contact·Only offers times that are still ahead·Logs every note in the CRM·Keeps CSI follow-up on schedule·Works a 20-name list without a tap·Knows a missed appointment from a booked one·Wipes its memory on command·
Never says we don't have it. Learns how you write. Searches your website for the car. Sends photos and videos of the car on command. Runs several tasks at once. Texts first, then the email. Skips every do-not-contact. Only offers times that are still ahead. Logs every note in the CRM. Keeps CSI follow-up on schedule. Works a 20-name list without a tap. Knows a missed appointment from a booked one. Wipes its memory on command.
FOR GENERAL SALES MANAGERS
Do you face this?
1 / 8
Your best consultant is on a test drive. Their leads go quiet.
Activity drops exactly when the floor is busiest.
Hermes works the list while they sell.
2 / 8
Someone quits. Their follow-up walks out the door with them.
Then it's 90 days of hiring, training and hoping.
Hermes keeps every lead moving. Nothing changes for the customer.
3 / 8
Twenty open leads. Five texts sent today.
Consultants work the fresh ones and let the rest age out.
Hermes works every lead, every day. Up to 120 messages per consultant.
4 / 8
Copy-paste follow-ups. Customers can tell.
"Just checking in" gets no reply.
Hermes builds every message from what that customer actually said.
5 / 8
The BDC books it. The floor has never spoken to them.
The customer shows up to a stranger.
Hermes books it for the consultant who will sell the car.
6 / 8
CSI follow-up slips after delivery.
The thank-you, the check-in and the survey nudge never get sent. The score shows it.
Hermes sends the post-sale follow-up in the consultant's voice, on schedule.
7 / 8
Wrong car. Double texts. Re-confirming a booked appointment.
Every mistake costs a customer's trust.
Hermes checks the history before every single send.
8 / 8
You can't see who got what.
Notes aren't logged. You're managing by guesswork.
Hermes logs every text, email and note in the CRM.
1 / 8
Your best consultant is on a test drive. Their leads go quiet.
Activity drops exactly when the floor is busiest.
Hermes works the list while they sell.
Hover to pause
the appointments
the texts and emails
personal messages per consultant, every day
teams of follow-up. Combined.
WHY STORES WANT IT
Everything a GM wants from follow-up. None of the hiring.
Stop hiring to keep up
A few well-equipped consultants push the sales. The hiring money stays in your pocket, and when someone leaves, the follow-up doesn't.
10× the texts and emails
Up to 80 texts and 40 emails per consultant, every day. Each one personal, none of them a blast.
More replies. Double the appointments.
The highest-ROI activity on the floor, done every day. Every message is built from what the customer said, and asks for a time.
Sell what's in front of you
Your consultant works the customer in the showroom. Hermes sets up tomorrow.
A faster floor
No tabs. No copy-paste. No "I'll get to it." One sentence, and the list gets worked.
A copilot, not a replacement
It makes your people better at what they already do. They approve, edit, or go hands-free. They keep control.
FROM TEXT TO APPOINTMENT
Texts that turn into appointments.
Demo: the customer receives Hermes's text on their phone, replies with a time, Hermes flags the reply, the consultant taps Book, and a confirmation goes out and is logged.
Marcus's phone · HermesLive demo · sample data
JRJordan · Northgate Hyundai
Hi Marcus, it's Jordan at Northgate Hyundai. The white Palisade Calligraphy with the gray interior is here. Thursday 5 PM or Saturday 11 AM?
Saturday at 11 works for us. See you then.
Perfect, Marcus. Saturday at 11 AM. The white Calligraphy will be out front, gray interior ready for your wife to see. — Jordan Reyes
HermesAppointments today 34
MARCUS BELL REPLIED
"Saturday at 11 works for us. See you then."
Book Sat 11 AMEdit
Booked · Sat 11:00 AMMarcus Bell · Palisade CalligraphyLogged in VinSolutions
Confirmation sent · note logged
Hermes asks for a time, reads the reply, and sets up the booking. Your consultant taps once.
VS. A BDC
Better than a BDC. More accurate, too.
A BDC hands your lead to a stranger with a script. Hermes works it as your consultant, from the customer's own words.
APPOINTMENTS SET
BDC1×
Hermes2×
WHO THE CUSTOMER HEARS FROMA stranger with a script.Their consultant, in their own voice.
WHAT THE MESSAGE IS BUILT ONA template.Their whole history: trim, color, trade, the thing their wife wanted.
ACCURACYWrong car. Double texts. Re-confirming a booked appointment.Checked against the history before every send.
WHO GETS THE APPOINTMENTHanded back to the floor.The consultant who will sell the car.
COSTA salary per agent, plus turnover.One monthly price per store.
WHEN SOMEONE QUITSThe follow-up stops.Nothing changes.
WHILE YOU'RE ON A TEST DRIVE
Out with a customer? Your list is getting worked.
Demo: while the consultant is on a test drive, Hermes works twenty follow-ups one by one, follows the opt-out and do-not-contact rules, and leaves a short Needs-you list.
Payoff amount for Marcus Bell's 2019 PilotManager numbers for Ana Ruiz's trade
Your day, set up.
Twenty follow-ups, the rules followed, and a short Needs-you list when you walk back in.
ON COMMAND
Pictures of the car, in seconds.
"Send Marcus pictures of the white Calligraphy." Hermes searches your website, takes the photos and a screenshot of the listing, and texts them. No trip to the lot.
Demo: the consultant asks for pictures, Hermes searches the store website, finds the car, takes three photos and a screenshot, attaches them to a text, and sends after approval.